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Introduction

Purpose of this Request for Proposal

Spectrum Community Services, Inc. (Spectrum) is seeking proposals for a client management database for use with a telephone reassurance and visiting program.

Spectrum will use a competitive process to select a qualified Firm, based upon qualitative and technical criteria to provide a communications platform that meets our internal needs. The objective of the solicitation is to select a Firm and execute a contract for services.

The information sought through this RFP is to determine the most cost effective and functional product.

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We are so excited to announce Spectrum’s newest program: Connect. This program is designed to bring together people, pets and learning opportunities for older adults in our community. We will begin with providing reassurance calls, friendly visits, and pet food and supplies. We know how important being connected is to our seniors. COVID amplified this need. We utilized our Meals

on Wheels & Fall Prevention teams to bridge the gap during COVID. We have now officially expanded this program.

We know that families are still struggling financially from the COVID pandemic. While LIHEAP helps for PG&E and Alameda Municipal Power bills, we had not been able to assist families in need with their water utility bills until now. The new Low-Income Home Water Assistance Program is a COVID-relief program to households with a one-time payment on their drinking water or sewage bill. Assistance is in the form of a direct payment to the participating water or wastewater service giving the resident a credit on their bill.

Program overview:

  • LIHWAP can assist with only overdue water or sewage, not both, unless they appear on the same bill.
  • Priority is given to those facing discontinuation of services.

To apply: See our website for an application or call us at 510-881-0300.

Did you know?

Spectrum’s Weatherization program also helps families save water! In the last 2 years we provided and installed:

131 low-flow shower heads 290 low flow water aerators 167 water heaters

Spectrum is seeking proposals for a cloud based phone system. Deadline: 2:00 P.M. (PDT), Wednesday, September 21, 2022

Spectrum is seeking Quotations from qualified Firms, to provide proactive recruiting, job posting management, screening and interview scheduling. Deadline: 2:00 PM PDT Wednesday, August 10

The highlighted section was updated since initial posting.