General Information
English or Español: 1-877-660-6789 ☎ 中文: 1-800-893-9555 ☎ Tiếng Việt: 1-800-298-8438
➤ Relief for Energy Assistance through Community Help (REACH)
➤ California Alternate Rates for Energy (CARE) Program
➤ Family Electric Rate Assistance (FERA) Program
➤ Arrearage Management Plan (AMP): 1-800-743-5000
➤ See also Medical Baseline Allowance (eligibility not based on income)
Alameda Municipal Power (AMP) — only serving the City of Alameda
➤ Energy Assistance Program (EAP) offers a 25% monthly discount for qualified customers
➤ Project EASE provides short-term emergency assistance to residential customers
Check With Your Water/Wastewater Service For Assistance Programs
➤ Alameda County Water District (ACWD) – website: ACWD.org · 510-668-4200
➤ California Water Service, Livermore District -- website: Calwater.com · 925-447-4900
➤ Castro Valley Sanitary District – website: CVSan.org · 510-537-0757
➤ City of Pleasanton – website: CityOfPleasantonCA.gov · 925-931-5500
➤ Dublin San Ramon Services District – website: DSRSD.com · 925-828-01515
➤ East Bay Municipal Utility District (EBMUD) – website: EBMUD.com · 866-403-2683
➤ Hayward Water System -- website: Hayward-CA.gov · 510-583-4600
➤ Livermore Municipal Water, California -- website: LivermoreCA.gov · 925-960-4320
➤ Water assistance resources for households that need help paying for their water and wastewater bills
CalHHS has developed an Emergency Resource Guide. This guide outlines a variety of resources and also includes a Universal Wellness Checks Questionnaire, Individual Disaster Preparedness Tips, and Disaster Supplies Kit Checklist. You can check this resource out in English and Spanish in the links below.
➤ English: https://www.chhs.ca.gov/blog/2025/01/08/calhhs-emergency-resource-guide/
➤ Spanish: https://www.chhs.ca.gov/blog/2023/01/10/guia-de-recursos-de-emergencia-del-calhhs/